Frequently asked questions

Add products to your cart and proceed to checkout. You will receive an order-confirmation email with payment instructions; once payment is confirmed your order ships same or next business day.

No — guest checkout is available. Creating an account lets you re-order quickly and view your order history.

Yes, as long as the order has not yet shipped. Reply to the order-confirmation email immediately and we will update or cancel.

No minimum order amount is required.

Yes — every product page shows a Discount per Quantity table. Buy 5–9 units of the same product for 5% off, or 10+ for 10% off. Discounts apply automatically at checkout. For larger custom quotes see the bulk-orders page.

Tracked USPS Priority delivery in 2–5 business days inside the United States. We dispatch same or next business day after payment is confirmed.

Yes — orders over $200 ship free via USPS Priority. Otherwise it is $10 regular (2–5 business days) or $35 overnight (next business day).

Currently we ship within the United States only.

Yes. Outer packaging is plain and unbranded; there is no exterior product reference.

Email support within 14 days of the delivery date with photos of the packaging. We replace verified damaged or lost shipments at no charge.

Zelle, Cash App, Chime, Apple Pay (via secure invoice link), and Bitcoin / USDT (TRC-20). After placing your order you receive payment instructions by email.

Card networks restrict research-chemical merchants. Manual gateways keep fees lower for you and processing simpler for us.

Zelle, Cash App and Chime usually clear within minutes. Crypto typically clears within one block confirmation.

No — orders ship only after payment is confirmed.

Keep the sealed vial at -20°C or below for long-term stability. At -20°C most peptides are stable for 24+ months.

Once reconstituted, refrigerate at 2–8°C and use within the timeframe appropriate for that compound (typically 2–4 weeks for most peptides). Avoid freeze/thaw cycles.

Bacteriostatic water is the most common solvent for laboratory work. See the reconstitution guide for worked examples per peptide class.

Repeated freeze/thaw cycles degrade most peptides. If long-term storage is needed, aliquot the reconstituted solution into single-use volumes before freezing.

Analytical RP-HPLC integrates the target peak vs. impurities; we release lots only above 99% target purity. Mass spectrometry confirms identity.

Yes. COAs are available on request — email support with your order number and the lot you would like documentation for.

Both. Every lot is tested in-house and randomly cross-verified by an independent third-party lab.

Lot number, manufacture date, retest date, HPLC chromatogram with %purity, MS spectrum, appearance, and a release signature.

No. Every product on this site is sold strictly for in-vitro laboratory and research use only — not for human consumption, medical treatment, veterinary use, or therapeutic use.

No license is required for the research-grade compounds listed on this site for laboratory research use within the United States. Buyers are responsible for compliance with their own local regulations.

Yes. Unopened, unused product in original packaging may be returned within 30 days. Email support to initiate.